The Quetzal, Cancun ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

10 Calle Orquideas, Cancun, Mexico, 77500

The Quetzal is a 5-star accommodation featuring an outdoor swimming pool surrounded by gardens. Amenities include free WiFi, a fitness center, and a business center.

Rooms & Amenities

Rooms at The Quetzal are spacious and air-conditioned, featuring a private entrance, a balcony or terrace with garden views, and a private bathroom with a shower. Some double rooms highlight a pool with a view and include amenities like a seating area and complimentary toiletries.

Dining & Nearby Options

The hotel offers a daily breakfast with à la carte, American, or vegetarian options. Nearby dining options include Cheester PALAPAS and Restaurant Lindo Oaxaca, both within a short walking distance.

Leisure & Local Attractions

Guests can relax in the garden or shared lounge area after a day of exploring. Popular points of interest include Ceviche Square, Luum Pakul, and Beto Avila Stadium, all within 1 miles of the property.

Services & Transportation

The Quetzal features free private parking and is conveniently located less than 0.5 miles from the Cancun Bus Station. The nearest airport is approximately 11 miles from the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Balcony

Max:

2 persons

15 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

Check Prices

Budget Double Room

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

Check Prices

Superior Double Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Cancun 1.9 km

Airports

Isla Mujeres (ISJ) 17.3 km

Cancun (CUN) 18.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Retreat

“My room was immaculate and spacious, featuring a delightfully comfortable bed that made me feel right at home.” view full review

Delicious Breakfast

“The breakfast variety was impressive; fresh fruits, yogurt, and eggs tailored to my liking made for a perfect start to the day.” view full review

Great Gym Experience

“The gym was well-equipped with TRX and weights, allowing me to maintain my fitness routine throughout my stay.” view full review

Refreshing Showers

“I loved the hot water and excellent pressure in the shower, making for a refreshingly satisfying experience.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Off-site car park
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Luggage storage
Coffee shop
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Snack bar
Outdoor dining area
Packed lunches
Special diet menus

Business

Business centre

Children

Board games

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

10 Calle Orquideas, Cancun, Mexico, 77500

Map view

10 Calle Orquideas, Cancun, Mexico, 77500

City landmarks

Stadium

Beto Avila Stadium

2.0 km

Avenida Tulum

Tulum Avenue

1.4 km

Airport

Ka'Yok' Planetario de Cancun

1.2 km

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

1.3 km

Avenida Puertos 32

Catedral de la Santisima Trinidad

1.5 km

Sam's Club Cancun

710 m

Store

Superama Bonampak

870 m

Store

Costco

1.5 km

Kukulkan

750 m

Carretera Fed Cancun Chetumal

El Toh

810 m

Park

Urbano Kabah Park

2.1 km

Store

Chedraui

1.7 km

Arte Garden

1.1 km

Calle Fuego #2

Amigos de Sian Ka'an

1.1 km

Av. Bonampak

Malecon Tajamar

2.1 km

Night club

Vintage House Cancun

1.2 km

Event hall

B2B Center Cancun

1.4 km

Night club

ANTIQUE Puerto Cancun

1.4 km

Mall

Malecon Americas Cancun

1.8 km

Arrecifes

1.8 km

Nearby

Market

Mercado 28

460 m

77500

Palapas, Cancun

460 m

Square

Las Palapas

460 m

Church

Cristo Rey Church

460 m

Avenida Yaxchilan SM

Casa de Cultura Cancun

460 m

Night club

Grand Mambocafe

460 m

9 Av Coba

Ceviche Square

460 m

Carr. Cancún - Tulum 5

Palacio Municipal

460 m

Luum Pakul

460 m

Church

La Puerta del Cielo

460 m

Restaurants

Xiringuito el Pitu

60 m

Calle Orquideas

Pescaditos

490 m

Avenida Yaxchilan 69 S.M 25 Benito Jurarez

Los Huaraches de Alcatraces

380 m

c/ Alcatraces

Gory Tacos

620 m

Tulum Street

El Rinconcito de Puebla

630 m

Andador Tulipanes 32 Sm 32 Av Tulum

Que Gorditas..

490 m

Avenida Yaxchilan 65

Las Elodias de Cancun

550 m

Supmza 22 Andador Tulipanes Lote 6 y 8

Toloache Cafe

360 m

SM 25 Mz 12 Lote 94 local 1 casi esquina con Av. Yaxchilan

Mi Habana

770 m

Ave Tulum 53 SM22 M7 Local 4

Ollas y Sartenes

360 m

Av. Yaxchilan y calle 8 Esquina

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

8.4/10

Great

Rooms

9.0

Location

9.3

Service

9.0

Dining

7.0

Gordon

United States, March 2024

8.8/10

I can't express how thrilled I am with my stay at this hotel. The location is simply superb, right in the heart of downtown with easy access to various attractions. The rooms are marvelous, especially with the great bed and a generous balcony to enjoy the views. The service was top-notch, with amenities like room service and a delightful welcome drink that made my stay even more pleasant. However, the dining experience left a bit to be desired with limited options available. Despite that, the overall value for money was exceptional.

Rooms

9.0

Staying on the top level with a good bed and a generous balcony was a dream come true.

Service

9.0

The service exceeded my expectations, from room service to the lovely welcome drink.

Location

10.0

Being in the heart of downtown was ideal, making it easy to explore the city's gems.

Dining

7.0

The dining experience, although with limited options, offered some local ingredients that added a nice touch.

Facilities

9.0

The facilities were top-notch, offering everything you could need for a comfortable stay.

Dennis

United States, February 2024

8.4/10

I had a wonderful stay at this hotel! The room was cozy with a lovely balcony, but being on the top floor added an extra touch of charm. The service was exceptional, and the hotel's location was just perfect. However, the dining options were a bit limited. Overall, a great value for money!

Rooms

9.0

The room was cozy with a lovely balcony on the top floor.

Service

9.0

The service was exceptional.

Location

9.0

The hotel is centrally located, making it easy to explore the city.

Dining

7.0

The dining options were a bit limited.

Facilities

8.0

The hotel had all the necessary facilities for a comfortable stay.

Carl

United States, November 2023

8.4/10

I had a wonderful stay at this hotel. The rooms were cozy and had a generous balcony, the service was exceptional, and the location was perfect. However, the dining options were a bit limited, and the facilities could use some improvement.

Rooms

9.0

The room with a generous balcony was a real highlight, providing a lovely space to relax.

Service

9.0

The service was top-notch, with attentive staff making my stay truly enjoyable.

Location

9.0

The hotel's location was ideal, right in the heart of downtown, making it convenient to explore the city.

Dining

7.0

The dining experience was satisfactory, but the options were somewhat limited.